Appointment Hours:

8:10 am – 3:50pm

8:10 am – 3:50pm

8:10 am – 3:50pm

8:10 am – 3:50pm

8:10 am – 3:50pm

CLOSED

CLOSED

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

New Patient?

Important Information:
 
We are open and available for providing all of your healthcare needs.
 
We have traditional office visits as well as televisits available.
COVID-19: 
If you are experiencing mild upper respiratory or influenza symptoms, supportive care at home is recommended.  Over the counter medications such as Delsym and acetaminophen can be helpful. Rest and increase your fluids. 
 
If you have any respiratory distress such as difficulty breathing or shortness of breath, you must proceed to the nearest emergency room.

 

If you have a concern for COVID-19, please utilize the following options for screening and testing:

1. Spectrum Health screening hotline at  #833-559-0659 

2. Spectrum Health Virtual screening tool at spectrumhealth.org/covid19/covid-virtual-screening

3. If you have received services through Spectrum Health previously, you can be screened through your Spectrum Health MyChart app

4. Click here for more options in the Kent County area for testing

 

*Please take note if an appointment is required at a testing site. Most are not drive-up sites for screening, testing or on-demand testing.

 

Click here for info regarding testing.
 
Click here for a letter from the office.
 
Click here for Telemedicine instructions
 
Click here for instructions on how to make a face mask
Need to know how long to stay home? Click here for a quarantine calculator. 
Click here for information regarding the COVID-19 Vaccine.
For the most up to date information regarding the vaccine, your eligibility and where to go for your vaccine, please visit  
https://www.michigan.gov/coronavirus/0,9753,7-406-98178_103214_104822---,00.html
To register for the COVID-19 Vaccine in Kent County, please click here:
accesskent.com/Health/covid-19-vaccine-registration.htm 
OR click here:
https://www.spectrumhealth.org/covid19/covid-19-vaccine#Schedule
OR go to
your MyChart account with Spectrum Health, select COVID-19 Resource Center
Click here for COVID-19 FAQs
Click here for COVID-19 Surge FAQs
Our Services:
1/7
  • Minor Office Surgery

  • Allergy Injections

  • Sports Physicals

  • Health Maintenance Exams and Immunizations

  • Diabetes Management

  • Pre-Operative Exams

  • ADD/ADHD Management

  • Care of Acute and Chronic Conditions

Click here for our Notice of Privacy Practices

Please help us improve our services by taking this short survey regarding test results : Click HERE

Do you utilize Care Management services in our office? If yes, please take a moment to complete a brief survey: click HERE

Medical Records

We currently use Ciox for records processing. When requesting a transfer of medical records, a valid authorization must be signed. There is a fee for some medical record transfers. Click here for more information.

Depression Screening

Depression affects people of all genders and ages. With depression rates increasing, the USPSTF has made strong recommendations for physicians to actively screen patients for depression. Riverwood Family Medicine follows these recommendations as a standard of care.

Note: You may be asked to fill out a screening questionnaire at your office visit. Please note that there is a fee associated with the screening and interpretation which is billed to your insurance company.

One of the measures we have implemented to lower risks to our patients and staff is segregated scheduling.

 

Routine follow up appointments and preventive care visits for patients who are well are scheduled as usual.

 

We do have the option of performing Televisits and when necessary, we will evaluate an ill patient in-office if their symptoms warrant a hands-on examination, but the patient will be isolated from healthy patients or occasionally, the office visit may take place in the parking lot as the medical assistant and provider will meet you at your vehicle.

 

All patients experiencing symptoms of COVID-19 will be directed to the Spectrum Health screening process.

 

We ask that when you visit our office, that you do not bring anyone additional with you. An exception would be parents accompanying minors.

Despite the lift of the mask mandate (eff. 6/22/2021) for the public, per CDC guidelines, please still wear a mask when you are in our building.

 

Every person entering the building must wear a mask and will be screened for symptoms and exposure risk.

Another great tool for communicating with the office is the Patient Portal. If you don't have an account, please contact the office so we can enable your access. We currently only support portal accounts for patients that are ages 18 and older.

FEES notice:

As of 7/1/2021, the fees for No-Showing for a scheduled appointment have changed.

 

Missed physicals are $75, missed office visits are $40, and missed Nurse Visits are $10.  Courtesy reminder calls are sent to every patient and if you are web-enabled for our portal, you also receive an email reminder. Some patients may also receive a personal call from the front staff with an additional reminder. 

 

It is important that you keep track of your appointments and try to give at least a 24-hour notice if you need to cancel.

Flu Shots

Check back Fall 2021 for Influenza vaccine information.

Holiday Hours:

 

Closed May 31

Closed July 5

Closed Sept 6

Closed Nov 25-26

Closed Dec 24

Closed Dec 31

Physical Exam billing and coding:

Annual physicals are prevention-focused rather than problem-focused. That means it is designed to prevent minor issues from becoming serious. It is not meant to evaluate, diagnose, or treat existing problems.

If you have an existing problem that needs to be addressed during your preventive office visit, such as high blood pressure, diabetes, skin rash, high cholesterol, headaches, etc., your provider may bill part of the exam as your annual preventive exam, and part of the exam as treatment of your diagnosis.

We are required by law to follow established coding guidelines for all visits. The annual physical is billed as preventive care. Conditions requiring additional medical evaluation is not preventive care.