Appointment Hours:

8:10am – 2:50pm

8:10am – 2:50pm

8:10am – 2:50pm

8:10am – 2:50pm

8:10am – 2:50pm

CLOSED

CLOSED

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

New Patient?

Important Information:
 
We are still open and available for providing all of your healthcare needs.
 
Schedules and office hours are beginning to normalize since the COVID-19 crisis began.
*Starting Sept 1st, our closing time will be extended to 4:00 pm.
COVID-19: 
If you are experiencing mild upper respiratory or influenza symptoms, supportive care at home is recommended.  Over the counter medications such as Delsym and acetaminophen can be helpful. Rest and increase your fluids.

 

If you have a concern for COVID-19, please utilize the following options for screening and testing:

1. Spectrum Health screening hotline at  #833-559-0659 

2. Spectrum Health Virtual screening tool at spectrumhealth.org/covid19/covid-virtual-screening

3. If you have received services through Spectrum Health previously, you can be screened through your Spectrum Health MyHealth app

 

Please note: Patients should NOT show up at the testing sites without an appointment. These are not drive-up sites for screening, testing or on-demand testing.

 

If you have any respiratory distress such as difficulty breathing or shortness of breath, you must proceed to the nearest emergency room.

 
Click here for info regarding testing.
 
Click here for a letter from the office.
 
Click here for Telemedicine instructions
 
Click here for instructions on how to make a face mask
Our Services:
1/7
  • Minor Office Surgery

  • Allergy Injections

  • Sports Physicals

  • Health Maintenance Exams and Immunizations

  • Diabetes Management

  • Pre-Operative Exams

  • ADD/ADHD Management

  • Care of Acute and Chronic Conditions

Click here for our Notice of Privacy Practices

Please help us improve our services by taking this short survey regarding test results : Click HERE

Do you utilize Care Management services in our office? If yes, please take a moment to complete a brief survey: click HERE

Medical Records

We currently use Ciox for records processing. When requesting a transfer of medical records, a valid authorization must be signed. There is a fee for some medical record transfers. Click here for more information.

Holiday Hours:

 

Closed May 25

Closed July 3

Closed Sept 7

Closed Nov 26-27

Closed in the afternoon Dec 24

Closed Dec 25

Closed in the afternoon Dec 31

Closed Jan 1

Depression Screening

Depression affects people of all genders and ages. With depression rates increasing, the USPSTF has made strong recommendations for physicians to actively screen patients for depression. Riverwood Family Medicine follows these recommendations as a standard of care.

Note: You may be asked to fill out a screening questionnaire at your office visit. Please note that there is a fee associated with the screening and interpretation which is billed to your insurance company.

One of the measures we have implemented to lower risks to our patients and staff is segregated scheduling.

 

Routine follow up appointments and preventive care visits for patients who are well are scheduled as usual.

 

We do have the option of performing Televisits and when necessary, we will evaluate an ill patient in-office if their symptoms warrant a hands-on examination, but the patient will be isolated from healthy patients or occasionally, the office visit may take place in the parking lot as the medical assistant and provider will meet you at your vehicle.

 

All patients experiencing symptoms of COVID-19 will be directed to the Spectrum Health screening process.

 

We ask that when you visit our office, that you do not bring anyone additional with you. An exception would be parents accompanying minors.

Per CDC guidelines please where a mask when you are outside of your home.

 

Every person entering the building must wear a mask and will be screened for symptoms and exposure risk.

Another great tool for communicating with the office is the Patient Portal. . If you don't have an account, please contact the office so we can enable your access. We currently only support portal accounts for patients that are ages 18 and older.

Flu Shot?

We will begin giving flu vaccines mid-September. A reminder call will be sent to you once we have them available.Please call to schedule an appointment.

Riverwood Family Medicine, PC

3299 Clear Vista Ct NE Ste C

Grand Rapids, MI 49525

For Life-Threatening Emergencies Call 911
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